We operate a 14 day unwanted return policy on all of our products, unless stated at the time of purchase. If the item is returned to us within the 14 day time period, and is unused and in its original packaging, we will issue you with a refund of the purchase price minus fees.

We can only issue refunds for the cost of the item; we do not refund shipping costs.

We are not liable to cover any shipping costs that you may face when returning your items to us.

To request a return of any item, please email us at info@expressblocksalt.com. Any item returned without the appropriate authorisation will be rejected and returned to the customer at their expense.

Any goods agreed as acceptable for return (excluding faulty goods) will be subject to a restocking charge of 15% of the net invoiced price plus any expense incurred by us as a consequence of accepting the return and/or restoring the items to a condition in which they are fit for resale.

Once the item has been received by us and checked for damages, we will issue a refund to the original payment method which will reach your account within 7 to 14 working days.

For any further enquiries, please contact us at info@expressblocksalt.com.